Privacy Policy

Aussie Traffic Control Pty Ltd (ABN: ABN pending) operates https://www.aussietrafficcontrol.com.au and provides traffic control and traffic management services across New South Wales, Australia.

In this policy "we", "us" and "our" refer to Aussie Traffic Control.

This policy describes how we handle personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It applies to information we collect through our website, our enquiry and quote forms, our phone and email channels, and in the course of delivering traffic control services.

We collect personal information that you provide to us when you contact us, request a quote, apply for a role, or engage our services. That may include your name, company, phone number, email address, job or site location, project details and any information included in your enquiry.

We also collect limited technical information automatically when you visit the site — IP address, browser type, pages visited and referring URLs — via server logs and privacy-respecting analytics. We do not use cross-site tracking cookies.

We use personal information to respond to enquiries and quote requests, deliver contracted traffic control services, communicate with you about active jobs, meet our regulatory obligations (for example record-keeping under NSW work health and safety laws), and improve our services.

We do not sell your personal information. We do not share it with third parties for marketing purposes.

We share personal information only with parties necessary to deliver our services. That may include: our insurers, our accountants and auditors, NSW regulators (Transport for NSW, SafeWork NSW, local councils) where legally required, and secure IT service providers (for email, cloud storage and hosting).

Where personal information is stored or processed outside Australia by a service provider (for example cloud hosting), we take reasonable steps to ensure equivalent protections are in place.

Personal information is stored on access-controlled systems with current industry-standard security. Paper records are secured on site. We retain personal information only for as long as it is needed for the purpose for which it was collected, or as required by law.

Our site uses functional cookies and privacy-respecting analytics to understand aggregate usage. We do not use third-party advertising trackers. You can disable cookies in your browser at any time — the site will still work.

You can request access to, or correction of, the personal information we hold about you at any time by emailing hello@aussietrafficcontrol.com.au. We will respond within a reasonable period.

If you believe we have breached the Australian Privacy Principles, please email hello@aussietrafficcontrol.com.au with the subject line "Privacy complaint". We will acknowledge your complaint within 5 business days and respond within 30 days.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

We may update this policy from time to time. The current version will always be available at this URL, with the last-updated date shown at the top.

Privacy questions: hello@aussietrafficcontrol.com.au.